Just read this book by Mamoru Itoh. This book comes highly recommended by F for the simplicity in how it communicates the meaning of communication. A simple analogy of playing catch ball.
I agree with one of the points in the book where the author says that problems in communication when people meet for the first time is not due to the nervousness of meeting for the first time, but really the effort people make to hide their nervousness and try to not make things wrong, in the process making things go wrong and then hiding things that have went wrong.
Do check out the book if you have a chance – see “i want to tell you about my feelings” on Amazon